Business Plan to 2020

Your water and wastewater services

Business Plan
Your views
Upstream Thinking
Source to Sea

Welcome to WaterFuture


On 2 December 2013 South West Water submitted its business plan for 2015-20 to the UK water industry regulator, Ofwat. This is part of the next price review (PR14). Over the past two years we've been carrying out extensive research and consultation to find out what our customers want from their water and wastewater services in the future. This has included our largest ever customer consultation.

Thank you to the thousands of you that have responded. Your feedback has helped shape the plan at every stage. 

© South West Water Ltd 2015, South West Water Limited. Registered office: Peninsula House Rydon Lane Exeter Devon, England EX2 7HR. Registered in England No. 02366665.